Bobtail HQ

Terms of Use

Effective date: October 6, 2026

These Terms of Use (the "Terms") are a binding agreement between you and ClearMetric LLC, a Texas limited liability company doing business as VeriFunding ("we," "us," or "our"). They govern your use of Bobtail HQ at bobtailhq.com, including its pages, free tools, chat assistant, call booking, and deposits (together, the "Services"). By using the Services you agree to these Terms and our Privacy Policy. If you use the Services for a business, you represent that you can bind it, and "you" includes that business.

1. What we do

Bobtail HQ is operated by ClearMetric LLC. We help motor carriers review their FMCSA safety records, gather evidence, and prepare and file DataQs requests for data review with the agencies that decide them. Independent service. Not affiliated with FMCSA or USDOT.

2. Written scope and separate agreements control

Prices on our pages are standard scopes or starting prices, not quotes. Nothing on the Services, including anything said by the chat assistant, is an offer to perform specific work or a commitment on scope, price, timing, or outcome. Those are set only in a written scope, quote, or signed agreement. If a signed agreement conflicts with these Terms, the signed agreement controls for its subject matter.

3. Deposits

A deposit is credited toward the price of the work. It is refunded in full on request before work starts, or if we decline the work. Once work starts, refunds follow the written scope or signed agreement. Deposits are processed by Stripe under Stripe's terms.

4. Free tools and reports

Free tools read public records and third-party data that may be incomplete, delayed, or wrong. What a tool ranks, flags, or scores is an estimate to help you decide where to look, not a determination or a guarantee. Use a tool only for a business you own, operate, work for, or are authorized to act for.

5. The chat assistant

Where a page offers chat, it is an AI assistant that gathers information and books calls. It can make mistakes. Its replies are not professional advice and do not bind us. Do not share passwords, payment card numbers, or other sensitive personal information in the chat.

6. Work on your behalf; no guaranteed outcome

When you engage us to file, submit, or send something for you, you authorize us to submit the documents and statements you give us, and you are responsible for their accuracy. The agency or other party that receives it makes its own decision. We do not guarantee any result, including that any record will be removed, changed, or reclassified, or any effect on a score, rating, insurance premium, ranking, or business opportunity.

7. Information you submit

You are responsible for the accuracy of what you submit and represent that you have the right to submit it, including any information about other people. If you give us business records or access to systems for an engagement, you represent that you are authorized to do so, and we will use them only as described in our Privacy Policy and your agreement with us.

8. No professional advice

We are not a law firm, accounting firm, or government agency. Content on the Services and our reports and analysis are general information based on the data available to us and are not legal, tax, accounting, audit, investment, or financial advice. Decisions you make with them are yours.

9. Communications consent

By providing your contact information, you consent to receive communications from us about your request by email, telephone call, and text message, at the addresses and numbers you provide, including wireless numbers. Automated technology may be used to place calls or send texts. Message and data rates may apply. Consent to marketing calls or texts is not a condition of any purchase. When you give us your email for a free report, a plan, or a request, you also agree that we may send you our email newsletter. You may opt out by replying STOP to a text, using the unsubscribe link in an email, or writing to hello@bobtailhq.com. We may continue to send messages about an active request.

You consent to receive records, notices, and agreements electronically and agree that electronic signatures and records satisfy any requirement that they be in writing. We may monitor or record calls for quality, training, and compliance purposes where permitted by law.

10. Acceptable use

You will not:

We may suspend or block access for any violation.

11. Intellectual property

The Services and their content, design, and software belong to ClearMetric LLC or its licensors. Bobtail HQ is a trademark of ClearMetric LLC. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Services for your own business purposes. Ownership of work we deliver to you is set in the written scope or signed agreement. If you send us feedback, we may use it without obligation to you.

12. Third-party services

The Services use and link to third parties, including Stripe for payments, Cal.com for scheduling, and public government data sources. We are not responsible for their content, conduct, accuracy, or terms. City names and locations in some tools come from GeoNames (geonames.org), licensed under CC BY 4.0.

13. Disclaimer of warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY REQUEST WILL BE ACCEPTED, APPROVED, OR DECIDED IN YOUR FAVOR. Warranties for delivered work, if any, are only those stated in a written scope or signed agreement.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER CLEARMETRIC LLC NOR ITS OWNERS, OFFICERS, MEMBERS, EMPLOYEES, CONTRACTORS, OR AGENTS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OPPORTUNITY, OR DATA, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS. OUR TOTAL LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF (A) FIVE HUNDRED U.S. DOLLARS ($500) OR (B) THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, UNLESS A SIGNED AGREEMENT SAYS OTHERWISE. WE HAVE NO LIABILITY FOR ANY ACT OR DECISION OF A GOVERNMENT AGENCY OR OTHER THIRD PARTY.

15. Indemnification

You will indemnify, defend, and hold harmless ClearMetric LLC and its owners, officers, members, employees, contractors, and agents from all claims, losses, liabilities, and costs, including reasonable attorneys' fees, arising out of your use of the Services, your breach of these Terms, any information or documents you submit, your failure to obtain a required consent, or your violation of law or of anyone's rights.

16. Term, suspension, and termination

We may suspend, restrict, or end your access to the Services, or discontinue any part of them, at any time. Sections that by their nature should survive will survive, including Sections 6 through 8 and 11 through 20.

17. Dispute resolution, arbitration, and class waiver

17.1 Informal resolution. Before starting any arbitration or lawsuit, the complaining party will send the other a written notice describing the dispute and the relief sought (to us at hello@bobtailhq.com), and the parties will try in good faith to resolve it for 30 days. This is a condition to starting arbitration.

17.2 Binding arbitration. Except as stated in Section 17.4, any dispute arising out of or relating to the Services, these Terms, or the relationship between the parties, including its formation, scope, or validity, will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules then in effect, before one arbitrator, in Collin County, Texas, or by video or on documents by agreement or arbitrator order. The Federal Arbitration Act governs this section. Judgment on the award may be entered in any court of competent jurisdiction.

17.3 Class action and jury waiver. ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY. NEITHER PARTY MAY BRING OR PARTICIPATE IN ANY CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE ACTION. EACH PARTY WAIVES ANY RIGHT TO A TRIAL BY JURY. If this Section 17.3 is unenforceable as to a claim, that claim will be severed and heard in the courts named in Section 18.

17.4 Exceptions. Either party may bring an individual action in small claims court, or seek temporary or preliminary injunctive relief in court to protect intellectual property or confidential information or to prevent unauthorized access to the Services.

17.5 Fees. Each party bears its own attorneys' fees and costs, and arbitration fees are allocated under the applicable AAA rules, except where a statute or the arbitrator provides otherwise.

18. Governing law and venue

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles. For any matter not subject to arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts in Collin County, Texas.

19. Time limit on claims

Any claim arising out of or relating to the Services or these Terms must be brought within one year after it arose, to the extent permitted by law.

20. Other terms

We may update these Terms; the effective date shows the latest version, and continued use after it means you accept them. You may not assign these Terms without our consent; we may assign them in a merger, acquisition, reorganization, or sale of assets. If a provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the rest stays in effect. Our failure to enforce a provision is not a waiver. We are not liable for delays or failures caused by events beyond our reasonable control. These Terms, the Privacy Policy, and any written scope or signed agreement are the entire agreement about the Services.

21. Contact

ClearMetric LLC dba VeriFunding, Dallas, Texas
Email: hello@bobtailhq.com